Yes, the merchant can potentially lose money when a charge is disputed
This is because the process of resolving a dispute can be lengthy and complicated, often resulting in lost revenue for the merchant
Additionally, if the dispute is not resolved in the merchant’s favor, they may be required to issue a refund for the charge in question
One important thing to note is that disputes should only be initiated when there is a legitimate reason to do so
Making false claims or abusing the dispute process can have negative consequences for both the consumer and the merchant
When a dispute is initiated, the credit card company will typically conduct an investigation to determine whether the charge is valid or not
This may involve contacting the merchant to gather additional information about the transaction
reviewing any relevant documentation or evidence provided by both parties and making a decision based on the available information